SafeClass Privacy Policy

SafeClass understands the paramount importance of privacy for Parents and their students, the Schools, and Educational Professionals utilizing our Services. Our platform facilitates the school dismissal process, and the data shared and used by SafeClass is determined by Schools and Parents, as detailed below. This Privacy Policy applies to both our Site and Services and outlines the measures we undertake concerning your data. Terms capitalized but not defined here are given the meaning in our Terms of Use.

Information Collection

1. Information from Schools: When Schools register for our Services, they provide details such as Parents' names, email addresses, phone numbers, student IDs, classroom information, and other data maintained in the School’s information systems, like bus route numbers and teacher names.
2. Information from Parents: Upon registering for our Services, Parents provide information such as School names, student names, point of contact names, physical addresses, email addresses, and phone numbers. Additionally, pick-up methods and student names are required for Service usage.
3. Information from Service Usage: Certain information is automatically collected when using our Services, visiting our Site, or communicating with us. This includes device and software details, IP addresses, browser types, and usage patterns.
4. Student Data: SafeClass may have access to personally identifiable information about students ("Student Data") provided by Schools and Parents to deliver Services. Student Data is treated as confidential and used solely for providing Services on behalf of the School.

Information Use

We use collected information to operate, maintain, and enhance our Site and Services. Information may be shared with adherence to standards consistent with our Privacy Policy. Disclosures may occur in the following circumstances:

1. Sharing Information with Schools and Parents: Information provided by Parents may be shared with Schools, and vice versa, as authorized by the School. We will be sharing information with security agencies if need be.
2. Non-Identifying Information: Non-identifying and aggregated information may be shared with third parties, excluding Student Data.
3. Legal Compliance: Information may be disclosed in response to legal processes, subpoenas, court orders, or as required by law.
4. Business Transactions: User information may be transferred in connection with corporate mergers, acquisitions, or other transactions. Acquirers must adhere to privacy and security terms consistent with ours.
5. Advertisements: Information may be shared with companies for reporting, business, or marketing purposes related to advertisements on the platform.

Data Privacy and Security:

User Data Collection and Storage:

• SafeClass collects and stores user data for the sole purpose of providing the intended service.
• Data collected includes student, parent, teacher, and guardian information necessary for automated drop-offs and pickups.

Data Security Measures:

• SafeClass employs industry-standard encryption protocols to protect user data from unauthorized access.
• Regular security audits and assessments are conducted to ensure the highest level of data security.

Data Ownership:

• Users retain ownership of their data. SafeClass will not share, sell, or distribute user data to third parties without explicit consent.

Usage Policies:

Acceptable Use:

• Users are expected to use SafeClass for legitimate purposes related to student transportation and school management.
• Any misuse, abuse, or violation of the terms of service may result in account suspension or termination.

Data Security Measures:

• SafeClass employs industry-standard encryption protocols to protect user data from unauthorized access.
• Regular security audits and assessments are conducted to ensure the highest level of data security.

Prohibited Content:

• Users are prohibited from uploading or sharing content that is illegal, obscene, defamatory, or violates any applicable laws or regulations.

Data Privacy and Security:

User Data Collection and Storage:

• SafeClass collects and stores user data for the sole purpose of providing the intended service.
• Data collected includes student, parent, teacher, and guardian information necessary for automated drop-offs and pickups.

Data Security Measures:

• SafeClass employs industry-standard encryption protocols to protect user data from unauthorized access.
• Regular security audits and assessments are conducted to ensure the highest level of data security.

Data Ownership:

• Users retain ownership of their data. SafeClass will not share, sell, or distribute user data to third parties without explicit consent.

Usage Policies:

Acceptable Use:

• Users are expected to use SafeClass for legitimate purposes related to student transportation and school management.
• Any misuse, abuse, or violation of the terms of service may result in account suspension or termination.

Data Security Measures:

• SafeClass employs industry-standard encryption protocols to protect user data from unauthorized access.
• Regular security audits and assessments are conducted to ensure the highest level of data security.

Data Privacy and Security:

User Data Collection and Storage:

• SafeClass collects and stores user data for the sole purpose of providing the intended service.
• Data collected includes student, parent, teacher, and guardian information necessary for automated drop-offs and pickups.

Data Security Measures:

• Users retain ownership of their data. SafeClass will not share, sell, or distribute user data to third parties without explicit consent.

Data Ownership:

• SafeClass employs industry-standard encryption protocols to protect user data from unauthorized access.
• Regular security audits and assessments are conducted to ensure the highest level of data security.

Privacy - Data Collection and Storage

SafeClass adheres to the highest standards of privacy and security in data collection and storage, aligning with the requirements outlined by the App Store. We collect user data, including information about parents, students, teachers, and guardians, solely for the purpose of delivering the intended services related to automated drop-offs and pickups. User data is securely stored, and industry-standard encryption protocols are implemented to prevent unauthorized access.

Privacy - Data Use and Sharing

SafeClass is committed to transparent and responsible data use and sharing practices, in accordance with the App Store guidelines. Information collected is used to operate, maintain, and enhance our Site and Services, primarily focusing on providing valuable features related to school dismissal processes. Disclosures are made to schools and parents as authorized by the respective institutions. Non-identifying and aggregated information, excluding Student Data, may be shared with third parties for reporting, business, or marketing purposes.

Prohibited Content:

• Users are prohibited from uploading or sharing content that is illegal, obscene, defamatory, or violates any applicable laws or regulations.

Subscription and Billing:

Subscription Plans:

• Users may choose from different subscription plans, each offering varying features and capabilities. The pricing model includes options for per-institution and per-student billing.
• The pricing model includes options for per-institution and per-student billing.

Billing and Payment:

• Users are responsible for timely payment of subscription fees.
• SafeClass uses secure payment gateways to process transactions.

Children’s Privacy

• Users are prohibited from uploading or sharing content that is illegal, obscene, defamatory, or violates any applicable laws or regulations.

Children’s Privacy

Children’s Privacy SafeClass does not knowingly collect information from children under 13. We rely on Schools to provide notice and obtain necessary consent for student information.

Links to Third-Party Sites or Apps

The Site may contain links to third-party websites and apps. SafeClass has no control over these sites, and their privacy policies may differ. Users access linked sites at their own risk.

Customer Support:

Support Channels:

• SafeClass provides customer support through various channels, including email, live chat, and phone.
• Response times may vary based on the user’s subscription tier, with priority given to higher-tier subscribers.

Issue Resolution:

• SafeClass is committed to resolving user issues promptly and efficiently.
• Critical issues for higher-tier subscribers are given priority.

For questions or additional information regarding our privacy practices, please contact info@safeclass.com.

Children’s Privacy

Children’s Privacy SafeClass does not knowingly collect information from children under 13. We rely on Schools to provide notice and obtain necessary consent for student information.

Links to Third-Party Sites or Apps

The Site may contain links to third-party websites and apps. SafeClass has no control over these sites, and their privacy policies may differ. Users access linked sites at their own risk.

Updates and Maintenance:

Application Updates:

• SafeClass regularly releases updates to enhance features, security, and overall performance.
• Users are encouraged to keep their applications updated to access the latest improvements.

Scheduled Maintenance:

• SafeClass may schedule maintenance windows for server updates and improvements.
• Users will be notified in advance of any planned maintenance that may temporarily impact service availability.

Compliance and Regulations:

Data Protection:

• SafeClass complies with relevant data protection regulations, ensuring the privacy and security of user data.

Changes to Policy:

• SafeClass reserves the right to update the application policy.
• Users will be notified of any significant policy changes, and continued use of the application implies acceptance of the updated policies

Termination of Service:

Termination by Users:

• Users may terminate their subscription at any time.
• Refunds for prepaid subscriptions will be handled according to the terms outlined in the refund policy.

Termination by SafeClass:

• SafeClass reserves the right to terminate user accounts for violation of policies or misuse of the application.
• Termination may result in the deletion of user data.

Feedback and Suggestions:

User Feedback:

• SafeClass welcomes user feedback and suggestions for improvement.
• Users can submit feedback through the application or contact customer support.

Feature Requests:

• SafeClass considers user feature requests for future updates.
• The development roadmap is influenced by user needs and industry trends.

Changes to Privacy Policy

This Privacy Policy may be modified periodically. Significant changes will be notified via email or a prominent notification on the Site. Continued use of the Site or Services indicates agreement with the current Privacy Policy.

This privacy policy was last modified in November 2023. Effective Date: November 24, 2023.